The rules we keep
- The review is built only from what the customer chose or typed. No pre-written or bulk reviews.
- Every star rating sees the Google button. Unhappy customers can also message you, never instead of Google.
- No reward for posting. An offer, if you run one, is shown to everyone who scans.
- Nothing is posted for the customer. Only their own Google account can post.
- No customer personal data is kept: no names, phone numbers or review text. Only counts and the things they tapped.
These follow Google's rules for reviews, so your listing stays safe.
What the shop gets
- A print kit: counter standee, bill sticker, bag tag and visiting-card back, each with its own QR so you see which one works.
- A phone dashboard: scans, Google taps, the stars people picked, what they liked, and your real Google rating each day.
- An alert when two low ratings come in a row or your rating drops, reply drafts in the reviewer's language, a website widget and a monthly WhatsApp report.
Free for Nexora website clients; a small monthly fee for other shops.